Official SC 999 Documents

SC 999 Privacy Policy – Personal Data Protection for Malaysia Platform Members

This Privacy Policy clearly explains how SC 999 collects, uses, stores, and protects your personal data. We are fully committed to the security of the personal information of every Malaysian member who trusts our platform. Please read this document carefully to understand your rights as an SC 999 user.

Last updated: 1 January 2026  |  Version: 2.5  |  Language: Bahasa Melayu (ms-MY)
DATA ENCRYPTION
256-bit SSL active at all times
COMPLIANCE
Malaysia's Personal Data Protection Act
DATA SHARING POLICY
Not shared without consent
YOUR RIGHTS
Access, update & delete data
IMPORTANT
By using the SC 999 platform, you agree to this privacy policy in full. You will be notified of any material changes via email or an in-platform notice.
Data Stored Securely

All SC 999 member personal data is stored on servers protected with the highest level of encryption. Access to this data is restricted and audited regularly by independent parties.

No Data Selling

SC 999 does not sell, rent, or trade members' personal data to any third party for marketing or any other commercial purposes without your explicit consent.

Control in Your Hands

You have the full right to access, update, request deletion of, or obtain a copy of all personal data held by SC 999 at any time.

Immediate Breach Notification

In the event of any security incident involving members' personal data, SC 999 is committed to notifying affected members within the stipulated timeframe through official channels.

SC 999 Privacy Policy

Welcome to the SC 999 Privacy Policy page. At SC 999, we understand how sensitive your personal information is and how much trust you place in us. This document is written in plain, easy-to-understand English so that every Malaysian member can know exactly how their personal data is handled by the SC 999 platform.

This Privacy Policy applies to all users of the SC 999 platform, including website visitors, registered members using Sports Betting, online casino, slots, roulette, virtual sports, and all other entertainment products offered by SC 999 under the domain sc999.asia.

1
Introduction & Scope of SC 999's Privacy Policy

SC 999 is the data controller responsible for all personal data collected through this platform. This Privacy Policy describes our data protection practices and complies with the applicable legal requirements governing SC 999's platform operations.

This Privacy Policy applies to:

  • All registered members of the SC 999 platform, regardless of membership tier or account type.
  • Visitors to sc999.asia who have not registered an account but are browsing the platform's content.
  • Individuals who contact the SC 999 customer support team via live chat, email or WhatsApp.
  • Anyone who interacts with the SC 999 platform in any capacity.

This Privacy Policy not does not apply to third-party websites, apps or services that may be linked from the SC 999 platform. We encourage you to read the privacy policy of each third-party platform you visit separately.

Important Note: By registering a SC 999 account or using any of our services, you confirm that you have read and fully agree to this Privacy Policy.

2
Personal Data Collected by SC 999

SC 999 collects your personal data through several methods. Below is a detailed explanation of the types of data we collect and how they are collected:

2.1 Data You Provide Directly

When you register a SC 999 account or use our services, you provide the following information directly:

  • Identity Information: Full name, Malaysian identity card number (MyKad), date of birth, and gender.
  • Contact Information: Email address, mobile phone number and residential address in Malaysia.
  • Financial Information: Payment method details registered on your account, such as your Touch 'n Go eWallet account number, DuitNow, GrabPay or FPX bank account. SC 999 does not directly store credit card numbers or sensitive payment information — this is handled by certified payment processors.
  • Verification Documents: A copy of your identity card, utility bill or other documents required for the KYC (Know Your Customer) process.
  • Communications: Records of interactions with the SC 999 customer support team, including live chat logs, emails, and WhatsApp.
2.2 Automatically Collected Data

When you use the SC 999 platform, certain information is collected automatically by our systems:

  • Technical Data: IP address, device type, operating system, web browser type and version, screen resolution, and other relevant technical information.
  • Usage Data: Pages visited, time spent on site, click patterns, in-platform searches and your navigation flow within SC 999.
  • Betting Data: A complete record of all sports bets, casino games, slots, virtual sports, and roulette placed through SC 999, including dates, times, amounts, odds, and outcomes.
  • Transaction Data: A complete record of all deposits and withdrawals, including amounts, timestamps, payment methods, and transaction statuses.
  • Location Data: Approximate location information based on your IP address for compliance and security purposes.
2.3 Data From Third-Party Sources

In certain cases, SC 999 may receive your personal data from legitimate third-party sources, including:

  • Payment processors such as FPX providers and Malaysian e-wallet operators to authenticate transactions.
  • Identity verification agencies engaged for the KYC process to ensure compliance with legal requirements.
  • Fraud prevention and cybersecurity service providers that assist SC 999 in identifying suspicious activity.
Data Category Example Mandatory / Optional Retention Period
Identity Name, IC number, date of birth Mandatory Lifetime of account + 7 years
Contact Email, phone, address Mandatory Lifetime of account + 7 years
Financial Payment methods, transaction records Mandatory 7 years from the date of transaction
Technical IP address, device, browser Automatic 13 months
Betting Records of all bets & games Automatic 7 years
Communications Support logs, email Where applicable 3 years

3
How SC 999 Uses Your Personal Data

SC 999 uses the personal data collected for the following legitimate purposes. We do not use your data for any purpose not stated in this Privacy Policy without first obtaining your consent:

3.1 Account Management & Identity Verification

Your identity data is used to create and manage your SC 999 account, verify your identity during login and throughout the KYC process, and protect your account from unauthorized access. This is a fundamental requirement for delivering SC 999 services to you.

3.2 Financial Transaction Processing

Your financial information and payment methods are used to process deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks), and bank transfers, as well as to manage withdrawal of winnings to your registered payment method. This includes transaction verification, fraud detection, and the financial records required for compliance purposes.

3.3 Provision of Betting & Gaming Services

Usage data and betting records are used to deliver sports betting services (Malaysia Super League, EPL, badminton, e-sports), online casino, slots, virtual sports and roulette to you. This data also enables SC 999 to update odds automatically, settle bets accurately, and calculate the bonuses and VIP rewards you are entitled to.

3.4 Communication & Customer Support

Your contact information is used to send important account-related notices, policy change updates, transaction receipts, and to respond to enquiries you submit to the SC 999 support team via live chat, email, or WhatsApp.

3.5 Responsible Gaming & Member Protection

SC 999 analyzes member usage patterns and betting records to identify early signs of problem gambling. This analysis is carried out solely to protect member wellbeing and to enable SC 999 to reach out to members who may need responsible gaming support.

3.6 Legal Compliance & Security

Your personal data is used to comply with applicable legal requirements, report suspicious activity to the relevant authorities where required, conduct internal and external audits, and defend SC 999 against any legal claims that may arise.

Marketing: SC 999 will only send you marketing communications if you have given your consent. You may withdraw your marketing consent at any time through your account settings or by contacting our support team.

4
Personal Data Sharing

SC 999 takes data sharing commitments very seriously. We do not sell your personal data. Data sharing only occurs in the following limited and strictly controlled circumstances:

4.1 Selected Service Providers

SC 999 shares necessary data with trusted service providers who help us operate the platform, including:

  • Payment Processors: E-wallet operators and Malaysian FPX providers receive the transaction data necessary to process your deposits and withdrawals.
  • Game Providers: Online casino and slots providers that supply games to SC 999 receive the data necessary to ensure games run correctly and outcomes are settled accurately.
  • KYC & Verification Services: Identity verification agencies that assist SC 999 in verifying member information for KYC compliance.
  • Cybersecurity Services: Cybersecurity service providers that assist SC 999 in identifying and preventing fraud, hacking, and other malicious activity.

All these service providers are required to protect your data to a standard no less stringent than SC 999's own, and may only use the data for the specified purposes.

4.2 Legal Requirements

SC 999 may be required to disclose your personal data to government authorities or law enforcement bodies where mandated by applicable law, court order, or direction from a legitimate regulatory body. In all such cases, SC 999 will disclose only the minimum data necessary to comply with the legal requirement.

4.3 Corporate Transactions

Should SC 999 be involved in any merger, acquisition, asset sale, or corporate restructuring, member personal data may be transferred to the receiving entity, which will be required to comply with this Privacy Policy or inform members of any changes to their privacy practices.

SC 999's Commitment: We do not share your personal data with third-party advertisers, data brokers, or any other party for marketing purposes without your explicit consent. This is a commitment we stand by.

5
Data Security at SC 999

Protecting your personal data is a responsibility SC 999 takes very seriously. We continuously invest in security infrastructure to keep your data safe from both internal and external threats.

5.1 Technical Security Measures
  • 256-bit SSL Encryption: All communications between your browser and SC 999's servers are protected by 256-bit SSL encryption — the same standard used by Malaysia's major banks. This means all data transmitted, including login credentials, payment details, and personal information, cannot be read by any party that may intercept the communication.
  • Data Encryption at Rest: Sensitive data stored in SC 999's databases is also encrypted using AES-256 encryption for an additional layer of protection.
  • Two-Factor Authentication (2FA): SC 999 offers two-factor authentication to add an extra layer of security to your account.
  • Continuous Monitoring: SC 999's security monitoring system operates around the clock to swiftly detect and respond to any threats or suspicious activity.
  • Regular Security Audits: SC 999 conducts regular internal and external security audits by accredited independent parties to ensure security standards are maintained and continuously improved.
5.2 Access Controls

Access to SC 999 members' personal data is restricted to staff who require that information to carry out their duties only. All access is logged and audited. SC 999 staff undergo rigorous privacy and data security training and are bound by legally enforceable confidentiality agreements.

5.3 Member Fund Protection

Funds in SC 999 member accounts are held in accounts separate from the company's operational funds. This segregation ensures your money is always available for withdrawal and is not affected by SC 999's operational circumstances.

SSL Encryption 256-bit
Account Protection High Level
Fraud Monitoring Active 24/7
Regular Audits Independent Parties

6
Cookies & Tracking Technologies

SC 999 uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an explanation of the types of cookies we use:

Cookie Type Purpose Duration Can Be Disabled?
Required Login, session security, core platform functionality Session No — required for the platform to function
Function Remember your language settings, display preferences and personal preferences 1 year Yes
Analytics Understanding how users interact with the platform in order to drive improvements 13 months Yes
Security Fraud detection, device verification, account protection 6 months No — required for security

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect your ability to use certain features on the SC 999 platform properly, including the ability to log in and place bets.

SC 999 does not use third-party cookies for targeted advertising. Any analytics we conduct are solely for the purpose of improving the user experience on the SC 999 platform.

7
Data Storage & Deletion

7.1 Retention Period

SC 999 retains your personal data only for as long as it is needed for the purposes for which it was collected, or as required by applicable law. In general:

  • Account and identity data is retained for the lifetime of your active account and for up to seven years after account closure, for legal compliance and auditing purposes.
  • Financial transaction records are retained for seven years from the date of the transaction to comply with financial reporting and tax requirements.
  • Betting and game records are retained for seven years for dispute resolution and audit purposes.
  • Technical data such as IP logs and access logs are retained for 13 months.
  • Communication records with the customer support team are retained for three years.
7.2 Data Deletion Upon Request

When you submit a data deletion request, SC 999 will promptly delete or anonymise your personal data, except where that data is required to:

  • To comply with ongoing legal obligations, including financial record retention requirements.
  • Resolving ongoing disputes or claims.
  • To protect legitimate security interests.

SC 999 will inform you of any data that cannot be deleted and the reasons for this when processing your erasure request.

8
Your Rights as a Data Subject at SC 999

As an SC 999 member who has entrusted us with your personal data, you hold the following important rights, which we are fully committed to upholding:

Right of Access

You have the right to request a copy of all personal data SC 999 holds about you. We will provide this information in a readable format within 14 working days of your request.

Right to Rectification

If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Account information can be updated directly through the profile settings section of your SC 999 account.

Right to Erasure

You may request the deletion of your personal data from SC 999's systems, subject to ongoing legal obligations such as the seven-year financial record retention requirement.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes. SC 999 will cease processing your data for marketing purposes immediately upon receiving your objection.

Right to Data Portability

You have the right to receive the personal data you have provided to SC 999 in a structured, machine-readable format for the purpose of transferring it to another platform should you choose to do so.

Right to Restrict Processing

In certain circumstances, such as when you dispute the accuracy of your data, you have the right to request that SC 999 temporarily restrict the processing of your personal data.

To exercise any of the rights above, please contact the SC 999 customer support team by email at support@sc999.asia or via 24/7 live chat. SC 999 will process your request within 14 business days.

9
Children's Privacy

SC 999 is a platform intended exclusively for adults aged 18 years and above only. The SC 999 platform is in no way designed or intended for children or minors. We do not knowingly collect or process personal data from individuals under the age of 18.

Should SC 999 become aware that personal data of an individual under 18 years of age has been collected without our knowledge, we will take immediate action to delete that data and close the associated account without any compensation.

If you discover that a minor under your care has registered a SC 999 account, please contact our support team immediately at support@sc999.asia so that we may take the appropriate action.

Important: Parents and guardians are responsible for ensuring their devices are protected from access by children who may attempt to access online betting platforms such as SC 999.

10
Changes to This Privacy Policy

SC 999 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, applicable legal requirements, or new features on the SC 999 platform.

When we make material changes to this Privacy Policy, we will notify you through one or more of the following means:

  • A clear pop-up notice displayed when you log in to the SC 999 platform.
  • An email to the address registered on your account at least 14 days before the changes take effect.
  • A clear notice on the main page of the sc999.asia website.

We encourage you to review this Privacy Policy page periodically to stay up to date with SC 999's privacy practices. The "Last updated" date at the top of this document will always reflect the most current version.

Continued use of the SC 999 platform after a revised Privacy Policy takes effect constitutes acceptance of the changes. If you do not agree with the updated Privacy Policy, please contact the SC 999 support team to discuss your options, including account closure.

11
Contact Us About Privacy

If you have any questions, concerns, or complaints about how SC 999 handles your personal data, or if you wish to exercise any of the rights set out in this Privacy Policy, please contact us:

Official Email
support@sc999.asia
Live Chat
Available 24 hours a day, 7 days a week
WhatsApp
Bahasa Melayu, 24/7

SC 999 is committed to responding to all privacy-related enquiries within 14 working days from the date of receipt. For urgent matters such as suspected account breaches, please use live chat for an immediate response.

Understanding SC 999's Commitment to Your Privacy

For many online betting platform users, privacy and data security are among the biggest concerns — and we at SC 999 fully understand why. When you register an account and make a deposit, you are entrusting us with your financial and personal information. That trust is something we never take lightly.

That is why SC 999 continuously invests in best-in-class data security infrastructure. The 256-bit SSL encryption we use is the same technology trusted by Malaysia's leading banks, including Maybank and CIMB. This means every time you make a deposit via Touch 'n Go eWallet, GrabPay or DuitNow, or every time you log in to bet on a Malaysia Super League match or your favourite slots game — all your information is fully protected from third-party interception.

One thing we always remind SC 999 members: we will never ask for your account password through any channel — whether by email, WhatsApp, live chat, or phone. If you receive any communication claiming to be from SC 999 that asks for your password or sensitive financial information, it is a scam. Please report it to our support team immediately.

Regarding your betting data — which covers all sports bets, casino games, odds selected, and outcomes of every game — this is information we store securely and use only for legitimate purposes such as resolving disputes, processing bonuses, and supporting members who may need responsible gaming assistance. We do not analyze this data for commercial profiling or use it to manipulate your betting behavior.

The final point we want to emphasize in this section is your rights. As a SC 999 member, you have real, enforceable rights — to know what data we hold about you, to correct inaccurate data, to request deletion of your data when you close your account, and to object to the use of your data for marketing purposes. These are not mere promises — they are legal commitments that SC 999 upholds for every Malaysian member who trusts our platform.

SC 999's Six Core Privacy Principles

These principles form the foundation of how SC 999 handles every piece of personal data you entrust to us.

Minimum Collection

SC 999 only collects personal data that is strictly necessary to provide our services. We do not collect irrelevant or unnecessary data, so that your privacy is protected to the greatest extent possible.

Full Transparency

SC 999's Privacy Policy is written in plain, easy-to-understand language — not confusing legal jargon. We believe you have the right to know exactly what happens to your data without needing a law degree to understand it.

Layered Security

Your personal data is protected by multiple layers of security at SC 999 — from SSL encryption during transmission and AES encryption during storage, to strict access controls and continuous monitoring by our security team.

Full Member Rights

SC 999 respects and facilitates the exercise of your privacy rights — from the right to data access to the right to erasure. There is no unnecessary red tape or cumbersome process when you wish to exercise your rights as a data subject.

No Data Selling

Your personal information — name, phone number, email address, financial data and betting records — has never been and will never be sold to advertisers, data brokers or any third party for commercial purposes.

Continuous Improvement

Cybersecurity threats are constantly evolving, and SC 999 continually updates our privacy and security practices. Regular independent audits ensure our data protection standards remain at the highest level in the industry.

FAQ – SC 999 Privacy Policy

Answers to the most frequently asked questions about privacy and data protection on the SC 999 platform.

SC 999 does not sell or share your personal data with third parties for marketing or commercial purposes without your explicit consent. Any data sharing that occurs is limited to service providers directly involved in the platform's operations — such as payment processors (to handle your deposits and withdrawals via Touch 'n Go eWallet, DuitNow, GrabPay, and FPX), KYC agencies for identity verification, and cybersecurity providers. All such third parties are required to adhere to strict privacy standards and may only use your data for the specified purposes. Disclosure to legal authorities occurs only when required by applicable law.

SC 999 does not directly store your full e-wallet account details or sensitive banking information in our systems. When you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks) or bank transfer, the transaction is processed through a certified payment gateway using full 256-bit SSL encryption. SC 999 only retains the information needed to identify your payment method for withdrawal purposes — not your account number or banking password.

Yes, you are fully entitled to request a copy of all personal data that SC 999 holds about you. This is known as the right of data subject access. To make this request, contact the SC 999 customer support team by email at support@sc999.asia, clearly stating your request. SC 999 will process your request within 14 business days and provide your personal data report in a structured, easy-to-read format. No fee is charged for the first request within any 12-month period.

When you close your SC 999 account, most of your personal data will be deactivated and will no longer be accessible for operational purposes. However, certain data will be retained for periods required by law — for example, financial transaction records and KYC records must be kept for seven years to comply with Malaysian legal requirements on financial reporting and anti-money laundering. Once the mandatory retention period has elapsed, your data will be permanently deleted from SC 999's systems.

You can stop receiving SC 999 marketing emails at any time in two simple ways. First, click the "Unsubscribe" link found at the bottom of any marketing email we send. Second, log in to your SC 999 account, go to Account Settings, and disable the marketing communications option. Please note that opting out of marketing emails will not stop important transactional emails such as deposit notices, withdrawal notices, and account security emails — these are essential communications that cannot be turned off.

SC 999 Privacy & Responsible Gaming

SC 999 uses your data responsibly to ensure a safe betting experience — not to exploit your usage patterns.

Protection Analytics

Your betting data is analyzed solely to identify signs of problem gambling so we can offer assistance — not to increase SC 999's revenue.

Self-Imposed Limits

You can set your own deposit and betting limits within your SC 999 account. This limit data is used solely to protect you.

Self-Exclusion

Self-exclusion requests are processed promptly and in full. Self-exclusion data is retained for as long as necessary to prevent unintentional re-registration.

18 Years and Above

Age verification data is used solely to ensure that the SC 999 platform is only accessible to eligible individuals in Malaysia.

SC 999 Privacy Policy & Terms – Related Reading

This Privacy Policy forms part of SC 999's broader member protection framework. For a full understanding of your rights and responsibilities as an SC 999 member, please also read Terms & Conditions and Responsible Gaming Policy us.

Your Data Is Safe at SC 999 – Register & Start Playing!

With bank-grade personal data protection and a full commitment to your privacy, SC 999 is Malaysia's most trusted betting platform. Register for free today and enjoy a welcome bonus of up to RM 1,500.

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